Return & Refund Policy

At Health.pk, we strive to provide high-quality medical products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

1. Return Policy

You may return an item under the following conditions:

• The item must be unused and in the same condition that you received it.
• It must be returned in the original packaging.
• A return request must be made within 7 days of receiving the order.
• Proof of purchase (receipt or order confirmation) is required.

Note: Certain products such as medicines, personal care items, and hygiene products are non-returnable due to health and safety regulations.

2. Refund Policy

Once we receive your returned item, we will inspect it and notify you of the refund approval or rejection.

If approved, refunds will be processed within 7-10 business days to your original payment method.

• Shipping and handling charges are non-refundable.
• Refunds may take additional time to reflect in your account depending on your bank or payment provider.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at [Your Email].

4. Non-Returnable Items

Certain products cannot be returned or refunded, including:

• Prescription medications
• Opened or used medical supplies
• Health and personal care products
• Discounted or clearance items

5. How to Initiate a Return

To initiate a return, please follow these steps:

1. Email us at [Your Email] with your order number and reason for return.
2. Our team will review your request and provide return instructions.
3. Ship the item back to us at the address provided.

6. Late or Missing Refunds

If you have not received your refund within the expected time, please:

• Check your bank account again.
• Contact your bank or credit card company.
• If the issue persists, contact us at [Your Email].

7. Shipping Costs

You will be responsible for paying shipping costs for returning items unless the product received was damaged or incorrect.

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Health.pk
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address]