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Privacy Policy

At Health.pk, we prioritize the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website health.pk 


1. Information We Collect

We collect personal and non-personal information to provide better services and comply with applicable regulations.

a. Personal Information
When you place an order or interact with our website, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely via third-party payment providers)
  • Order History and Preferences

b. Non-Personal Information
We may also collect non-personal data such as:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Website Usage Analytics (via cookies and tracking tools)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations and shipping updates
  • To improve our website, services, and product offerings
  • To comply with legal and regulatory obligations in Pakistan
  • To prevent fraud and unauthorized transactions

3. Sharing of Information

We do not sell or trade your personal data. However, we may share your information with:

  • Service Providers: Payment gateways, delivery partners, and marketing agencies
  • Legal Authorities: When required by law or to protect our business interests
  • Business Transfers: In case of mergers, acquisitions, or asset sales

We ensure that all third parties handling your data comply with relevant privacy laws and take adequate security measures.


4. Payment Security

All payment transactions on our website are processed securely using encrypted third-party payment gateways. Health.pk does not store your credit/debit card details.


5. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve your browsing experience. Cookies help us:

  • Recognize you on future visits
  • Analyze website performance
  • Deliver targeted advertisements

You can manage your cookie preferences via your browser settings.


6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes stated in this policy or as required by Pakistani law. Once data is no longer needed, it will be securely deleted.


7. Your Rights Under Pakistani Law

As a customer in Pakistan, you have the right to:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications at any time

To exercise your rights, please contact us at [Your Email].


8. Data Security Measures

We implement security measures such as encryption, firewalls, and secure access controls to protect your personal information from unauthorized access, alteration, or loss.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page.


11. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

Health.pk
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address]